How can we help you today? Whatever your question may be, the Ruger Customer Service Department is here to help! There are three easy ways to obtain the information you are seeking, so you can choose what works best for you.
Online Support Request - Submit a question or comment and we will return your answer
within three working days.
Submit Online Request
Contact Us - Call our Customer Service Department if you would prefer to talk to a service representative directly or contact us by mail by sending a letter to our Customer Service Department, and we'll get back to you with a phone call or a letter in return.
Sturm, Ruger & Co., Inc.
Customer Service Department
411 Sunapee Street
Newport, NH 03773
Telephone: 336-949-5200 / Fax: 603-863-6165
(Monday through Friday 8:00am - 5:00pm ET)
Sturm, Ruger & Co., Inc.
Customer Service Department
200 Ruger Road
Prescott, AZ 86301
Telephone: 336-949-5200 / Fax: 928-541-8835
(Monday through Friday 8:00am - 5:00pm MST)
ShopRuger
271 Cardwell Road
Mayodan, NC 27027
Email: onlinestore@ruger.com
Telephone: 888-220-1173 /
International Calls: 928-541-8843
Fax for all Requests: 928-541-8850
(Monday through Friday 7:30am - 6:00pm ET.)
Sturm, Ruger & Co., Inc.
Customer Service Department
271 Cardwell Road
Mayodan, NC 27027
Telephone: 336-949-5200 / Fax: 336-949-5300
(Monday through Friday 8:00am - 5:00pm ET)
411 Sunapee Street
Newport, NH 03773
Telephone: 603-863-3300 / Fax: 603-863-9371