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Tell the CEO

Mike Fifer is Ruger's CEO, but he is more than just a businessman. He is a loving father and husband, an avid hunter, a former Navy submarine officer, and possesses a great sense of humor. Mike receives many questions every day. You can view some of this frequently asked questions below.

Service Related Issues

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Mike's FAQs

Take a quick look through these FAQs to see if Mike has already answered your question! We've listed some of the most popular submissions with Mike's responses.

Why don't you offer a lifetime warranty like other manufacturers?
Unfortunately, the law in this area is complicated and varies widely. Rather than provide a written "lifetime warranty" followed by a lengthy disclaimer (which is what many manufacturers do), Ruger has elected not to provide a written warranty.
Regardless, we sincerely value our customers and work hard to treat them fairly. If you have a problem with your Ruger firearm, reach out to one of our excellent customer service departments and I believe you will be very pleased with the result. If not, let me know.

Would it be possible to make the 10/22 in the .17 HMR at a comparable price?
We do not make any autoloading firearms in 17 HMR or 22 WMRF. There is great variability in the loading of these cartridges and, on a relative basis, brass casing that are weak for the pressures involved. Why? Because you need a case that is soft enough to ensure rimfire ignition, which is in conflict with the need for a case strong enough to handle magnum loadings. Since autoloading firearms generally do not have a locked bolt at ignition, there is a very slight, but real risk of a blown case. And no one wants that (and keep your hand out from under the magazine well on anybody's rimfire semi-auto).
If we can figure out an engineering solution to this conundrum, we'll bring one out, but for now it has us stumped. Sorry about that.
In the meantime, we do make bolt-action rifles for 17 HMR, 22 WMRF, and the new 17 WSM.

Retailers in my area are having a very hard time obtaining the Ruger Precision Rifle. Is it on backorder, short supply, what? I am having a hard time understanding why Ruger is not getting these orders met.
We are working flat out to produce as many Ruger Precision Rifles as we can and we ship them every day. Demand is so strong, however, that I think we're actually falling further behind each day rather than catching up. We've committed more capital for equipment and tooling and brought in extra folks to work the production cell. It's a wonderful rifle, and well worth the wait, but I am sorry that it is taking so long to get enough out there to satisfy demand.

I really like the Ruger LC9s Pro. I also like the Ruger LC380. Can you tell me if Ruger has any plans to release a striker fired model of the LC380?
Striker-fired guns are typically "cock-on-close" and, as a result, they require a recoil spring that is substantially stronger than the striker spring so that they can compress (cock) that spring when returning the slide into battery (on close). But the 380 is not powerful enough to reliably compress a recoil spring that is also strong enough to overcome the striker spring. So 380 is not a great choice for cock-on-close striker mechanism. Long-term, we may work on a cock-on-open striker-fired mechanism to try to overcome this shortfall.

Tell The CEO Comment Submission

Use the form below to communicate directly with Mike and let him know what ideas you have for new products and improvements at Ruger.
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