Ruger® Mark IV Product Safety Warning and Recall Notice Ruger Precision Rifle® Safety Bulletin
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Contact Customer Service

Choose what works best for you. Contact us by phone, mail or submit your question via our online web form.

Customer Service will be closed November 23 and 24 in observance of the holiday. Customer Service will resume regular hours on November 27. We will respond to emails and service repairs as quickly as possible upon reopening. Thank you for your patience and understanding.

Customer Service - Newport, NH

Service inquires for Shotguns, Revolvers, 22 Charger Pistols and all Rifles except SR-556, SR-762, AR-556, Ruger American Centerfire, Ruger American Rimfire and PC4/PC9 Carbines.

Sturm, Ruger & Co., Inc.
Customer Service Department

411 Sunapee Street
Newport, NH 03773

Telephone: 336-949-5200 / Fax: 603-863-6165

(Monday through Friday 8:00am - 5:00pm ET)

Customer Service - Prescott, AZ

Service inquires for PC4/PC9 Carbines and all Pistols excluding the 22 Charger Pistol, SR22 Pistol and LCP with serial number prefix 3720 and greater.

Sturm, Ruger & Co., Inc.
Customer Service Department

200 Ruger Road
Prescott, AZ 86301

Telephone: 336-949-5200 / Fax: 928-541-8835

(Monday through Friday 6:00am - 5:00pm MST)

ShopRuger Customer Service

ShopRuger

271 Cardwell Road
Mayodan, NC 27027

Email: onlinestore@ruger.com
Telephone: 336-949-5200
/ Fax: 928-541-8850

(Monday through Friday 7:30am - 6:00pm ET)

Customer Service - Mayodan, NC

Service inquires for SR-556, SR-762, AR-556, Ruger American Centerfire, Ruger American Rimfire, SR22 Pistol and LCP with serial number prefix 3720 and greater.

Sturm, Ruger & Co., Inc.
Customer Service Department

271 Cardwell Road
Mayodan, NC 27027

Telephone: 336-949-5200 / Fax: 336-949-5300

(Monday through Friday 8:00am - 5:00pm ET)

Ruger Export Firearms Sales - For International Customers Only

1 Lacey Place
Southport, CT 06890

Telephone: 336-949-5200 / Fax: 603-863-9371

Online Support Request - Submit a question or comment and we will return your answer within three working days.

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