firearm search
firearm search

Contact Customer Service

Contact Customer Service

Online Support Request

Submit a question or comment and we will return your answer within three working days.

Important Notes

Fields marked with a * are required.

We are happy to assist you with basic questions regarding things like routine maintenance, troubleshooting, etc. Please understand, however, we cannot provide detailed technical or proprietary information. We also request that you treat our hard-working Customer Service representatives with respect. We will not respond to submissions that contain vulgar language or are abusive to our staff.

Be sure to check your spam filter for emails from @ruger.com. Some of our customers have reported not hearing from us and later discovered that our emails had been caught in their spam filter.

(If applicable)
(If applicable)
1000 characters maximum, 1000 characters remaining.
By submitting this form you agree to our Terms of Use and Privacy Policy.
You may call our Recall Call Center at 1-800-784-3701 to speak with a customer service representative. Our call center is available Monday through Friday between 9:00 a.m. and 8:00 p.m ET.