Why are Ruger® pistols that used to be available in California no longer on the Roster?
Pistols that appeared on the California Roster of Handguns Certified for Sale ("Roster") were tested and approved pursuant to the regulations in effect at that time. However, the California Department of Justice (CADOJ) requires us to submit firearms for re-testing if we make any change to the design, however small. If we change the weight, dimensions, or materials of a part, then that is a change that CADOJ says requires re-testing. As part of Ruger's program of continuous improvement, we routinely make changes and enhancements to our products. Any firearm that is re-tested must now incorporate microstamping technology (described in another FAQ). As this is not feasible, we cannot resubmit any pistols after we have made a change, and the pistol is dropped from the Roster by operation of law.

Why are there so few Ruger® pistols offered on the roster in California?
We at Ruger are committed to our customers in California. The problem is the microstamping requirement (described in another FAQ) in California. Because the California microstamping law is impossible to comply with, no new Ruger® pistols (or any other manufacturer's, for that matter) have been added to the California Roster of Handguns Certified for Sale since the law became effective in 2013.

What is microstamping?
Microstamping is a patented process that micro-laser engraves the firearm's make, model and serial number on the tip of the gun's firing pin so that, in theory, it imprints the information on discharged cartridge cases. California's law requires that any pistol added to the roster includes microstamping technology that imprints this information in two locations on discharged cartridge cases. The technology does not work. An independent, peer-reviewed study published in the professional scholarly journal for forensic firearms examiners proved that the concept of microstamping is unreliable and does not function as the patent holder claims. It can be easily defeated in mere seconds using common household tools. Criminals could also simply switch the engraved firing pin to a readily available unmarked spare part, thereby circumventing the process. To date, no firearms have been made by any manufacturer that utilizes this unproven technology. Please note that we continue to work with the National Shooting Sports Foundation (NSSF) to support their efforts to overturn the California microstamping law.

May I send in a handgun for repair that is not on the California Roster of Handguns Certified for Sale?
Yes - Ruger can and will continue to repair and return any handgun which is legal to possess in California (i.e., not an "assault weapon"). If your handgun requires replacement, Ruger cannot send a replacement firearm which is not legal for sale in California, including those handguns not listed on the California Roster of Handguns Certified for Sale ("Roster"). Firearms can only be replaced with a firearm that is legal for sale in California in its factory configuration. Therefore, replacement handguns must be presently listed on the Roster.

Can I buy parts from Ruger for my handgun, whether or not my handgun appears on the California Roster of Handguns Certified for Sale?
Yes, provided you are not looking to purchase a magazine with a capacity in excess of 10 rounds or parts which must be factory fitted. We cannot ship so-called "high-capacity" magazines to California. Parts which require factory fitting must be installed at the factory, which would require that you contact our Customer Service department at 336-949-5200 for a RMA.

Are Ruger® revolvers available in California?
Yes - California law generally exempts single-action revolvers from the California Roster of Handguns Certified for Sale ("Roster"). As such, although Ruger® single-action revolvers do not appear on the Roster, they are indeed available for purchase in California.

Double-action revolvers also are available in California and we regularly submit our double-action revolvers for testing and inclusion on the Roster. A complete list of Ruger® double-action revolvers available for sale in California can be found here. Over three dozen of our double-action revolvers are available in California.

Are Ruger® rifles available in California?
Ruger® bolt-action and rimfire rifles are generally available in California, unless the rifle has a magazine capacity greater than 10 rounds. California law prohibits all ammunition magazines with a capacity greater than 10 rounds.

Auto-loading centerfire rifles are restricted due to California's feature-based, so-called "Assault Weapon" ban. Ruger makes all of its centerfire rifles that are not prohibited by California's "Assault Weapon" ban available for sale in California. Primarily, the California ban prohibits modern sporting rifles, such as the AR-556®, SR-556®, and SR-762®. However, some Ruger® rifles that include banned features are also prohibited by California law.

How can I get an instruction manual for my firearm?
Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from the Instruction Manuals page.

Can you tell me the date my firearm was manufactured if I give you the serial number?
General serial number information can be found in the Serial Number Lookup page. For specific information regarding your serial number, please contact Customer Service.
For serial numbers manufactured prior to our electronic records, or for an official letter confirming the details on your firearm, please download and mail in the Request for Letter of Authenticity form. .

What is my Ruger® firearm worth?
Unfortunately, we cannot put a value on a firearm after it leaves the factory. There are numerous websites and books that you may find helpful. You may also contact the Ruger Collector's Association, Ruger Owners & Collectors Society, or the Marlin Firearms Collectors Association for further information. Please note that these are independent organizations and not a part of Ruger; we are not responsible for any information provided to you.

Where can I purchase Ruger® firearms?
Please contact your local, federally licensed firearms retailer. For your convenience, we offer a Retailer Locator on our website.

Can I buy a firearm directly from the factory?
No. Ruger sells only to independent federally licensed wholesale distributors, who in turn sell to federally licensed retailers.

How do I do know if a website claiming to sell Ruger or Marlin firearms is real or fraudulent?
Ruger's official websites are Ruger.com and MarlinFirearms.com. The only online stores we operate are ShopRuger.com and ShopMarlin.com. Any other website that claims to be affiliated with Ruger / Marlin Firearms should be considered suspicious.

Please don't be fooled. Fraudulent websites often include "Ruger" or "Marlin" (sometimes misspelled) in their name, and these "retailers" claim to be fully stocked with Ruger product. They often accept payment through services like PayPal or various forms of cryptocurrency. A detailed review of these websites will also often reveal clues of their fraudulent intent, like a phone number of all 0s, a privacy policy that is gibberish, or FAQs in a foreign language. Sometimes an internet search for the "retailer" and the city in which they claim to be located will reveal that the business does not even exist. We encourage you to think carefully before you provide any information to an unknown online retailer, and particularly financial information. If it seems too good to be true, it probably is.

Please be vigilant and report any websites you suspect to be fraudulent to Customer Service.

How do I return my firearm for service or repair?
Contact Customer Service to receive an RMA (Return Material Authorization) number and shipping information.

What type of ammunition should I use with my Ruger® firearm?
Ruger recommends using factory ammunition loaded to U.S. industry standards (SAAMI). We specifically disclaim responsibility for any damage or injury whatsoever occurring in connection with, or as the result of, the use in Ruger firearms of faulty, nonstandard, 'remanufactured', or handloaded (reloaded) ammunition, or of cartridges other than those for which the firearm was originally chambered. The use of non-standard or improper ammunition may affect firearm life and/or create an unsafe condition for the shooter.

Does Ruger recommend using reloaded or factory remanufactured ammunition?
No. Death, serious injury, and damage can result from improper ammunition, bore obstructions, powder overloads, or incorrect cartridge components. Only use correct ammunition loaded to U.S. industry standards. Always wear shooting glasses and hearing protectors. Improper ammunition destroys firearms. We specifically disclaim responsibility for any damage or injury whatsoever occurring in connection with, or as a result of, the use in any Ruger® firearms of faulty, or non-standard, or 'remanufactured' or hand-loaded (reloaded) ammunition, or of cartridges other than those for which the firearm was originally chambered.

Do you give factory tours?
For safety and proprietary reasons, we do not offer tours of our facilities.

What is the life expectancy of my Ruger firearm?
Ruger firearms have a very good reputation for service life. With proper handling and care, you should receive many years of service from our products. However, any firearm may be irreparably damaged in short order by abuse or neglect, so it is impossible to state the life expectancy of any Ruger firearm.

Where can I purchase accessories for my firearm?
Please visit ShopRuger.com to purchase accessories, apparel and other Ruger-branded merchandise.

There is rust on my stainless steel firearm. What should I do?
Firearms made from stainless steel are relatively more resistant to corrosion than blued steel firearms. However, surface discoloration and/or rust can occur as a result of perspiration, contact with some types of holsters and exposure to moisture, humidity, salt air or chemicals. Minor discoloration can usually be removed by rubbing the stained area with an abrasive ink eraser, crocus cloth or a 'metal polishing' compound. When using any of these abrasives, proceed with care and use light pressure to achieve a blending of 'color' with those areas that are not discolored. Exposed surfaces of the firearm should be cleaned and lightly oiled after use or after exposure to adverse conditions.

Can I dry fire my Ruger firearm?
Yes. Dry firing can be useful to familiarize the owner with the operation of the firearm and to provide a function check after cleaning or servicing. All Ruger firearms can be dry fired without damage. It is essential to ensure any firearm is completely unloaded before dry firing! Ruger firearms should only be dry fired in limited amounts. If you are going to engage in extensive dry firing, Ruger strongly recommends the use of inert dummy rounds while dry firing to protect the firearm from damage.

I sent my firearm in for service. Can I find out the status?
Yes. You can check your status by contacting Customer Service. Please be sure to have your serial number or RMA (Return Material Authorization) number available when you call. If a retailer sent the firearm in for service, the retailer will receive the repair order information and should be contacted for details. However, customers may call us directly as long as they have the serial number available.

Does Ruger service discontinued models?
We still offer service on some discontinued models; however, we do not offer service on some older discontinued models because the parts are no longer available. A list of these models can be found on our Limited Parts / Service page. Contact Customer Service for more complete information.

Does Ruger offer custom gunsmithing services?
No. Although Ruger offers factory service on firearms that we manufacture, we do not offer any custom gunsmithing services.

Can Ruger refinish older firearms?
Ruger offers refinishing for most firearms that we manufacture. A list of these services can be found on our Parts & Service page.

Why are some replacement parts restricted for sale to the public and require factory fitting?
Some parts require special fitting and can best be installed by our trained technicians at the factory.

Why does it appear that my new Ruger firearm has been fired when I remove it from the box?
All Ruger firearms are test fired as part of the manufacturing process to ensure proper operation. Any residue you see on the firearm is a normal byproduct of that process.

If any factory parts in my Ruger firearm have been altered or modified, will Customer Service perform repairs on the firearm?
Ruger firearms are designed to function properly in their original condition. Ruger is not responsible for any alteration of any part of the firearm or for the addition or substitution of parts and accessories not manufactured by Ruger. If firearms sent in for service are found to be altered, they may be brought back to factory specifications at the discretion of Ruger and at the expense of the customer. Please remove any custom parts and accessories prior to shipment to Ruger for service.

Why has no warranty card been packed with my new Ruger® firearm?
The Magnuson-Moss Act (Public Law 93-637) does not require any seller or manufacturer of a consumer product to provide a written warranty. It does provide that if a written warranty is given, it must be designated as "limited" or as "full" and sets minimum standards for a "full" warranty. Ruger has elected not to provide any written warranty, either "limited" or "full", rather than to attempt to comply with the provisions of the Magnuson-Moss Act and the regulations issued thereunder. There are certain implied warranties under state law with respect to sales of consumer goods. As the extent and interpretation of these implied warranties varies from state to state, you should refer to your state statutes. Ruger wishes to assure its customers of its continued interest in providing service to owners of Ruger firearms.

Can I place a parts order online?
We currently offer spare parts for many of our firearms on ShopRuger.com. If you are unable to locate the parts you are looking to purchase on that website, please contact Customer Service for more information. Please be aware that parts and accessories may not be legally available to customers in all states and locales.

I own a Ruger firearm which is no longer legal for sale or transfer in the state in which I reside. Can I still send this firearm into Ruger for service?
Yes, provided you lawfully own the firearm and arrange for its return to Ruger through a licensed firearm retailer. The firearm will then be sent back to that firearm retailer following the repair. However, please note, if your firearm requires replacement, Ruger cannot send a replacement firearm that is not legal in your state.

If I send my firearm to Ruger for repair with my "high capacity" magazines and state laws currently limit magazine capacity, will my magazines be returned to me?
Please do not send magazines to Ruger that are restricted under your state law (even if lawfully possessed), as we may not be able to return them to you.

Can I shoot 5.56 NATO ammunition in my Mini-14® or Ranch Rifle?
With the exception of the Mini-14 Target Rifle (which accepts only .223 Rem. Ammunition), .223 Rem. and 5.56 NATO can be used in all Mini-14 rifles and Ranch Rifles.
Please note that "Military Surplus" 5.56mm NATO can vary greatly in both quality and consistency.

Can I have my rifle fitted with a different length barrel than the one with which it was initially shipped?
No, we do not offer fitting of different barrel lengths or caliber changes on rifles.

How can I get an instruction manual for my Ruger® shotgun?
Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here. Note that prices listed in manuals are subject to change at any time.

Are different sights available for my shotgun?
Yes, different sights are available. If you'd like to purchase new sights, please visit ShopRuger.com.

I see that Ruger is purchasing Marlin, what does that mean?
We are thrilled that the Bankruptcy Court has approved our bid to purchase the assets of Marlin Firearms.  Once the sale is complete, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that we will begin setting up production for new, Ruger-made, Marlin branded firearms. We ask for your patience while we work through this process.  We are eager to begin operations but want to ensure that Ruger-made Marlin firearms meet the standard that Marlin has achieved in its 150-year history. Sign up for our email and newsletter list to receive notifications along the way.

When will I be able to buy a Marlin manufactured by Ruger?
Once the sale process is complete, we will begin the process of relocating Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for new, Ruger-made, Marlin firearms. Our hope is to begin producing Marlin firearms sometime in the second half of 2021. Our intent is to keep true to the Marlin brand and ensure that its 150-year history and great products live on. Sign up for our email and newsletter list to receive notifications along the way.

What are Ruger's plans for Marlin? Will Ruger continue to manufacture current Marlin models?
Once the sale process is complete, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms. Our hope is to begin producing Marlin firearms sometime in the second half of 2021. Our intent is to keep true to the Marlin brand and ensure that its 150-year history and great products live on. Sign up for our email and newsletter list to receive notifications along the way.

I have a new product suggestion for Ruger Marlins – who do I send it to?
Once the sale process is complete, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms. With that said, we welcome all product suggestions, but it will be some time before we are able to act on them. Our intent is to keep true to the Marlin brand and ensure that its 150-year history and great products live on. Sign up for our email and newsletter list to receive notifications along the way.

Can I purchase Marlin accessories or parts from Ruger?
The sale of Marlin assets to Ruger is not yet complete. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms and accessories. Therefore, Ruger is currently unable to accept or fulfill orders for Marlin parts or accessories. While we may be able to do so in the future, we suggest contacting an independent gunsmith or parts retailer to obtain the parts necessary to service your firearm.

Will Ruger service my Marlin firearm?
The sale of Marlin assets to Ruger is not yet complete. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms and accessories. At this stage, we do not have the parts, equipment, or expertise to service Marlin firearms. We certainly will service any Marlin firearms produced by Ruger. Our ability to service older Marlin firearms has yet to be determined. For now, we recommend contacting a competent gunsmith or a former Marlin service center.

Where can I send my Marlin for service?
The sale of Marlin assets to Ruger is not yet complete. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms and accessories. We understand that Remington is unable to service Marlin firearms at this time. Unfortunately, given that the sale is not complete and Ruger does not have the parts, equipment, or expertise to service Marlin firearms, we are unable to offer service at this time. We certainly will service any Marlin firearms produced by Ruger. Our ability to service older Marlin firearms has yet to be determined. For now, we recommend contacting a competent gunsmith or a former Marlin service center.

I sent my Marlin in for Service prior to Ruger's acquisition. Does Ruger have it?
No. We are not acquiring any customer firearms. For inquiries regarding your firearm, we recommend you contact Remington at 256-594-7054.

I registered my Marlin when I bought it, will my warranty be honored?
The sale of Marlin assets to Ruger is not yet complete. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms and accessories. At this stage, we do not have the parts, equipment, or expertise to service Marlin firearms. We certainly will service any Marlin firearms produced by Ruger. Our ability to service older Marlin firearms has yet to be determined. For now, we recommend contacting a competent gunsmith or a former Marlin service center. Subscribing to Ruger's email and newsletter service on our website will keep you informed of all product information and releases.

I used to receive new product information emails from Marlin; will I continue to receive them?
The sale of Marlin assets to Ruger is not yet complete. We are not expecting to receive customer information when the sale closes. To continue receiving information, subscribe to Ruger's email and newsletter service on our website.

How can I tell if my Marlin rifle was manufactured by Ruger?
The sale of Marlin assets to Ruger is not yet complete, and Ruger has not manufactured any Marlin firearms. When we do, we will provide information on how to identify Marlin firearms manufactured by Ruger.

Can you tell me about the production date or factory configuration of my pre-Ruger Marlin rifle?
The sale of Marlin assets to Ruger is not yet complete. We do not know the extent to which this information will be made available to us, but are exploring ways that might be able to provide this information in the future.

Are Marlin instruction manuals available from Ruger?
The sale of Marlin assets to Ruger is not yet complete. Once the sale is complete, as a service to existing Marlin customers, we plan to make available electronic copies of historical instruction manuals. Note that Ruger was not involved in the creation of these manuals and offers them only as a courtesy. Sign up for our email and newsletter list to receive notifications along the way.

I ordered parts from Marlin before the bankruptcy. I paid for them but have not received them. What do I do?
The sale of Marlin assets to Ruger is not yet complete, and we are not in a position to sell Marlin parts. For inquiries regarding existing parts orders, we recommend you contact Remington at 256-594-7054.

Are the Ruger PC4 and PC9 Carbine models discontinued?
Ruger has discontinued production of both the PC4 and PC9 Carbines due to low demand. We will, however, continue to service these models. If you need service or repair, please contact the Service Department. Click here for contact information.

Will Ruger reblue or refinish my PC4 or PC9 Carbine?
So long as your Ruger® Carbine rifle has not been damaged by fire, immersion or corrosion, it can be refinished at our Prescott plant. The complete rifle must be sent to our Prescott Customer Service Department. Click here for shipping contact information.

What is the trigger pull on Ruger PC4 and PC9 Carbines when they are manufactured?
Factory specifications are 6 to 10 lbs.

How can I get an instruction manual for my PC4 or PC9 Carbine?
Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here. Note that prices listed in manuals are subject to change at any time.

Sometimes when I shake my Ruger LCR® revolver, I hear a slight rattle; is that normal?
Like all newly manufactured Ruger revolvers, your LCR has a transfer bar safety system as part of the fire control mechanism. As a result, a hammer blow can be transmitted to the firing pin only when the trigger is pulled all the way to the rear. This is a positive internal safety feature. By design, the transfer bar is allowed some movement within the fire control mechanism so that trigger pull is not affected. Due to this necessary "play" in the transfer bar, a shooter will sometimes hear the transfer bar "rattle" when the revolver is shaken. This rattle caused by the play in the transfer bar is completely normal in the LCR.

Why is there a line left on the outside of the cylinder on my Ruger revolver?
Your Ruger revolver has a cylinder latch that locks the rotation of the cylinder before a shot is fired. This cylinder latch rides on the outside circumference of the cylinder where the stop notches are cut in the cylinder. The cylinder latch is designed to leave a line around the outside of the cylinder between the notches. This is normal and is an indication that your revolver is functioning properly.

I'm having difficulty racking the slide on my pistol. Can you make any recommendations to help?
Some pistols are more difficult to rack than others based on the pistol type and caliber. Ruger offers LCP® II and Security-380® pistol models with our proprietary Lite Rack™ system that makes them significantly easier for shooters to rack. Alternatively, you may want to consider purchasing a revolver where racking is not required.

When storing my pistol, can I leave it in a holster?
We do not recommend storing a pistol in a holster when it is not being carried. Doing so can trap moisture on the firearm that can create rust over time.

How can I tell if the pistol I want to purchase is on the CA or MA rosters?
View the listing of Pistols Available in CA or Pistols Available in MA for more information.

Can I use +P ammunition in my pistol?
The ability to use +P ammunition in our firearms varies by pistol. Please refer to the information in your pistol's Instruction Manual.

How often do I need to clean my pistol?
It is important to clean and inspect your firearm after each range session or whenever the pistol has been exposed to sand, dust, moisture, humidity, or other adverse conditions. Proper maintenance increases the longevity of your firearm and will allow early detection of worn or broken parts.

Do I need to clean my new pistol before I use it?
New Ruger pistols arrive from the factory properly lubricated and ready to fire. They do not need to be cleaned prior to use. We nevertheless recommend ensuring the bore is free of obstructions and debris.

How do I take advantage of the free safety conversion for Ruger® 'old model' single-action revolvers?
Please contact Customer Service. Additionally, information about the safety conversion is available on our Recall and Safety Announcements page.

What happens to the parts that you remove when the conversion kit is installed?
The parts are returned to you for collector's purposes.

Can I have my 'old model' single-action revolver serviced or order parts for it without having the conversion kit installed?
No, in order to encourage our customers to take advantage of the free safety update, no service work will be performed on the 'old model' single-action revolvers unless the conversion kit is installed. We also will not sell parts for the revolver unless it has been converted.

Why should I send my 'old model' revolver in for the free safety update?
The patented Ruger Conversion Kit is an entirely new operating system for these revolvers. It can help prevent accidental discharge by a drop or blow to the hammer if the user has failed to take the basic safety precaution of keeping the hammer down on an empty chamber. That's very important!

How can I tell if my single-action revolver is one that is included in the offer for the free safety update?
Three frame screws identify the 'old model' (pre-1973) Single Six®, Blackhawk® and Super Blackhawk® revolvers. Serial numbers below 93-00000 identify old Bearcat® and Super Bearcat® models. If your revolver has the words 'New Model', 'Bisley', 'Vaquero', or 'Old Army' on the frame, this offer is not applicable.

Will the appearance of my gun be altered by installation of the conversion kit?
No. The frame and other major parts will not be affected by the conversion.

How can I tell if my gun has already had the conversion kit installed?
Be sure to point the firearm in a safe direction and ensure that it is unloaded. Then simply pull back the hammer and, if there is a flat bar (transfer bar) between the hammer and frame of the revolver, the firearm has been converted.

What will it cost to have the conversion kit installed in my Ruger® 'old model' single-action revolver?
Ruger installs the conversion kit free of charge and pays for the shipping charge to return your firearm to you. You need only pay to ship the firearm to the factory.

Are all Ruger firearms available to purchase in all states and locations?
No, unfortunately some states and locales have restrictions on the purchase, transfer, and/or possession of certain firearms. In order to determine whether a particular firearm is available in your state, we recommend contacting your local law enforcement agency or firearms retailer.

I have seen airguns with the Ruger name and logo. Does Ruger make these airguns?
Ruger licensed UMAREX USA to manufacture Ruger-branded airguns and airsoft guns. UMAREX USA is responsible for the production, sale and service of these air guns. If you have questions about these products, please contact UMAREX USA.

Where can I find Product Safety Warning and Recall Notice Information?
Product Safety Warning and Recall Notice information can be found in our Recall and Safety Announcements page.

I live in New York; what magazines can I purchase from Ruger under the New York Safe Act?
You may purchase any magazine with a maximum capacity of ten (10) rounds. According to the FAQ section found at www.governor.ny.gov/nysafeact/gun-owners, "You may buy, sell, and possess any magazine that can hold up to 10 rounds, regardless of when it was manufactured." Within the state, some municipalities (NYC, Rochester, Buffalo and perhaps others) have additional restrictions. Contact your local authorities to determine if additional restrictions apply.

I live in New York and ordered magazines but have not received them; will I get them?
Yes. New York recently amended the Safe Act to now permit magazines capable of holding up to ten (10) rounds, which had been the law in New York since 1994. Accordingly, all New York orders for legally available magazines will be shipped.

I have "grandfathered" magazines that hold more than ten (10) rounds, can I keep them?
According to the to the FAQ section found at www.governor.ny.gov/nysafeact/gun-owners, "If you have a magazine that can contain more than 10 rounds, you have until January 15, 2014 to permanently modify the magazine so that it holds no more than ten rounds, responsibly discard it, or sell it to a dealer or an out of state purchaser." However, magazines manufactured more than 50 years ago are exempt from the prohibition but must be registered pursuant to the New York Safe Act.

I live in New York and I have a modern sporting rifle that has recently been characterized as an "assault weapon" under the New York Safe Act, can I still return my rifle to Ruger for repair?
NO; please do not send these rifles to Ruger for repair because we will not be able to return them to you. There does not appear to be any exemption in the New York Safe Act that allows us to return an "assault weapon" to its owner if it has been sent out of state for repair.

If I send my pistol to Ruger for repair, will my magazines be returned to me?
Magazines capable of holding a maximum of ten (10) or fewer rounds will be returned to you. PLEASE DO NOT SEND MAGAZINES THAT CAN HOLD MORE THAN TEN (10) ROUNDS BECAUSE WE CAN NOT RETURN THEM TO YOU IN NEW YORK.

I live in Vermont; may I purchase magazines from Ruger?
Yes, provided that the magazines are not so-called "large capacity ammunition feeding devices." On April 11, 2018, Vermont passed legislation prohibiting the manufacture, possession, transfer, offer for sale, purchase, receipt, or importation of "large capacity ammunition feeding devices," which are defined as handgun magazines that accept more than fifteen (15) rounds and rifle magazines that accept more than ten (10) rounds. Any Ruger magazine that is compatible with both handguns and long guns will be limited to the long gun, ten-round restriction.

I live in Vermont and own a handgun magazine with a capacity of more than fifteen (15) rounds, or a long gun magazine with a capacity of more than ten (10) rounds, and I possessed them before April 11, 2018. May I keep them?
Yes. The Vermont law specifically states that the prohibition on possession of "large capacity ammunition feeding devices" does not apply to any magazines owned prior to the effective date of the law.

I live in Vermont and ordered magazines from ShopRuger; will I receive them?
Yes, provided that the magazines are not so-called "large capacity ammunition feeding devices." On April 11, 2018, Vermont passed legislation prohibiting the manufacture, possession, transfer, offer for sale, purchase, receipt, or importation of "large capacity ammunition feeding devices," which are defined as handgun magazines that accept more than fifteen (15) rounds and rifle magazines that accept more than ten (10) rounds. Any Ruger magazine that is compatible with both handguns and long guns will be limited to the long gun ten, 10-round restriction.

If I send my firearm to Ruger for repair with my "high-capacity magazines," will my magazines be returned to me?
Yes, however we will not be able to replace any broken or damaged "large capacity ammunition feeding devices." While the Vermont law prohibits the transfer of these items into the State, it has a specific exemption for magazines owned prior to the law taking effect.

I live in Vermont and am between the ages of 18 and 21; may I send my firearm into Ruger for repair?
Yes. Although the new Vermont law prohibits the sale of a firearm to any person under the age of 21, it is our understanding that a firearm returned to the factory for repair and then returned to the customer is not a "sale" under Vermont law, and therefore is permitted. This is subject to change as further guidance becomes available from the Vermont legislature and courts.

General FAQs regarding the new Connecticut firearms legislation have been issued by the Connecticut Department of Emergency Services and Public Protection and can be found here: http://www.ct.gov/despp/lib/despp/slfu/faqs_06192013.pdf.

Specific information related to the impact of the new legislation on Ruger® products can be found below.

I live in Connecticut; may I purchase magazines from Ruger?
Due to changes in the law that became effective October 1, 2013, Ruger is now required to verify the credentials of Connecticut residents before selling magazines to them. Because our Sportswear and Accessories Department is not staffed or equipped to verify such credentials, we are no longer able to sell magazines to Connecticut residents.

In Connecticut, how many rounds can I load in my magazine?
You may fully load the magazine to capacity at your place of residence, licensed firing range, shooting range or licensed shooting club. Anywhere else, a person may load a maximum of 10 rounds in a magazine, including at your place of business or other property owned by you, while being lawfully transported to a gun dealer or in a pistol with a valid carry permit, providing the magazine does not extend more than one inch beyond the bottom of the pistol grip.

I have magazines with a capacity of more than 10 rounds and I possessed them before April 4, 2013; can I keep them?
Yes, provided you declared the magazines on or before January 1, 2014. If you have additional questions, you should contact the Department of Emergency Services and Public Protection ("DESPP") or your local authorities.

I live in Connecticut and ordered magazines; will I receive them?
Unfortunately, no. Due to changes in the Connecticut law, Ruger is now required to verify the credentials of Connecticut residents before selling magazines. Because our Sportswear and Accessories Department is not staffed or equipped to verify such credentials, we are no longer able to sell magazines to Connecticut residents. All Connecticut magazine orders have been canceled.

I live in Connecticut and I have a modern sporting rifle that is now characterized as an "assault weapon" under the law; can I still return my rifle to Ruger for repair?
Yes, provided you owned the modern sporting rifle before April 4, 2013 and have obtained an "Assault Weapon Certificate." Once you have your "Assault Weapon Certificate," the firearm must then be transferred to a "gun dealer" properly licensed by the State of Connecticut, who may then return the firearm to Ruger for repair. Upon completion of the repair, the firearm will be returned to the gun dealer, to be transferred back to you. Any firearms beyond repair cannot be replaced with another so called "assault weapon." In such circumstances, your firearm will be returned to the gun dealer in as-received condition.

If I send my firearm to Ruger for repair with my high capacity magazines, will my magazines be returned to me?
PLEASE DO NOT SEND MAGAZINES THAT CAN HOLD MORE THAN 10 ROUNDS AS WE MAY NOT BE ABLE TO RETURN THEM TO YOU. Firearms returned to customer service with magazines capable of holding more than 10 rounds will not be returned to Connecticut customers unless the customer can provide a copy of a Certificate of Possession issued by the State of Connecticut in accordance with the law. If you cannot provide a copy of a Certificate of Possession, we are not legally permitted to return the magazines to you.

Are there any firearm parts or accessories I am prohibited from purchasing in Connecticut?
Yes; Connecticut law now defines any part designed or intended to convert a firearm into an "assault weapon" as an "assault weapon." This means that we cannot sell folding or telescoping stocks, pistol grips, thumbhole stocks, forward pistol grips or flash suppressors to Connecticut customers. We are prohibited from selling magazines with a capacity of more than 10 rounds. As noted above, we have ceased the sale of all magazines to Connecticut residents because we are unable to verify credentials required by Connecticut law.

I live in Maryland; what magazines can I purchase from Ruger?
Maryland's new law is effective October 1, 2013. Therefore, as of October 1, 2013, you may only purchase magazines with a maximum capacity of ten (10) rounds.
Check your local magazine capacity laws for any further restrictions.

I have magazines with a capacity of more than ten (10) rounds and I possessed them before October 1, 2013; can I keep them?
If you were a Maryland resident at the time the new law went into effect, then you can keep the magazines. As of October 1, 2013, under Maryland law, "[a] person may not manufacture, sell, offer for sale, purchase, receive, or transfer a detachable magazine that has a capacity of more than 10 rounds of ammunition for a firearm."

I live in Maryland and ordered magazines with a capacity of more than ten (10) rounds; will I receive them?
No, all orders for magazines with a capacity of more than ten (10) rounds for shipment to Maryland were canceled as of October 1, 2013, the date the new law went into effect.

If I send my firearm to Ruger for repair with my high capacity magazines, will my magazines be returned to me?
NO, PLEASE DO NOT SEND MAGAZINES THAT CAN HOLD MORE THAN TEN (10) ROUNDS AS WE WILL NOT BE ABLE TO RETURN THEM TO YOU. Under the new law, it does not appear there is any way for us to legally return the magazines to you.

How does the repeal of the State's failed ballistics imaging program affect Ruger pistols in Maryland?
Although the repeal is not effective until October 1, 2015, we believe there is an adequate inventory of pistols in the distribution channel to satisfy demand for pistols with spent cartridge cases. Therefore, effective July 1, 2015, Ruger will no longer be packing spent cartridge cases with any of its firearms.

Where can I find Product Safety Warning and Recall Notice Information?
Product Safety Warning and Recall Notice information can be found in our Recall and Safety Announcements page.